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Terms and Conditions

This website is owned and operated by RAFAELOVE. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

Shipping, Returns, and Refunds

How much does shipping cost? 

  • For the Baby Gift Box item shipping in the US is available for $7.99

  • For the Pin Stroller item the shipping is Free!

When will my order be procced? All orders are procced within approximately 3 to 7 business days after the order is placed.

For any undamaged and unused product with labels and packing intact, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method.

In addition, please note the following:

The following products are not eligible for return:

  • Pin Stroller


You will be responsible for paying for your own shipping costs for returning your item.

We do not take responsibility for:

  • Any items lost during the return shipping.

  • Mistake made while submitting your shipping address.


Shipping costs are non-refundable.

Retention of right to change offering

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

Right to change and modify Terms

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service

Promotional emails and content

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.

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